Welcome to Tech Support
Previously Computer Support Centre
Need a Laptop keyboard or screen replaced or repaired
Children safe on the internet
Staff spending too much time on social media
Need remote or onsite User or Server Support
Our mission is to simplify the management of your IT environment, ensure continuity, drive down cost, and enable you to be more competitive through use of new innovative cloud solutions
Want to control what private laptops and smartphones can do on your network
Need access to your office computers from anywhere
Worried you will lose your data
Are you protected against viruses and spam
Slow internet connection
Need a certified Laptop or PC or Mac technician
Need a network installed or supported
Need to host a website
What is Cloud computing, Office 365, Sharepoint and Google for Work, and how can it be used to make my business more competitive and save me money
Are you sure all your Software is properly licensed
IT Support Cape Town & Surrounds
Cloud Migration Services
Migrate your email to the cloud
Migrate your servers to the cloud
Replace your file server with Sharepoint Onlne
Backup all your data to the cloud
Cloud migration projects
Cloud Management Services
First call Cloud Service Support Help desk
Office 365 and Sharepoint Management
Monitoring and Alerting of Cloud applications
Cloud security management
Cloud capacity management
Setup and Install Services
Windows Desktop install
Windows Server install
Wifi and cable network setup
Mobile device monitoring
After hours support
Consulting on all your Technology requirements
Web URL filtering
Desktop PC repair
Laptop keyboard replacement or repair
Laptop screen replacements
Apple iMac and Macbook repairs
Website design and hosting
Remote online backup
Offsite data storage
Data and Hard drive recovery
T’s & C’s apply to the availability certain of our support services
Our IT support engineers are fully qualified to to take care of most IT Support related issues. Whether you’re in Cape Town CBD or any of the surrounding suburbs or towns we can get a computer support specialist to you within a reasonable amount time, usually the same day. T’s and C’s apply to some of our Cape Town IT Support services.
Sales and Upgrade Services
Sales of new hardware and upgrade of existing hardware
Microsoft Office 365,
Windows 7 & 8,
Windows 10 and above
IT Support for dummies
Network Monitoring in IT Support is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages.
Server Monitoring In IT Support is a process to monitor server’s system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc.
Desktop Monitoring in IT Support is a process to monitor a desktop computer or laptop’s system resources like CPU Usage, Memory Consumption, I/O, Network, Disk Usage, Process etc.
Mobile device management (MDM) in IT Support is the administrative area dealing with deploying, securing, monitoring, integrating and managing mobile devices, such as smartphones, tablets and laptops, in the workplace.
Website monitoring in IT Support is the process of testing and verifying that end-users can interact with a website or web application as expected. Website monitoring is often used by businesses to ensure website up-time, performance, and functionality is as expected
Virus protection software In IT Support is designed to prevent viruses, worms and Trojan horses from getting onto a computer as well as remove any malicious software code
Email Security in IT Support rids your organization’s incoming email of spam, providing a clean email connection and secures against viruses, blended threats, unwanted content and data leakage.
Endpoint Protection in IT Support protects your organization’s end point devices from malware, secures & controls applications being used by end users and protects against threats from removable media (e.g. USB drives).
Spyware Prevention or Anti-spyware software in IT Support is a type of program designed to prevent and detect unwanted spyware program installations and to remove those programs if installed.
Web / URL / Content Filtering In IT Support provides your users with a safe and secure Internet connection, protected from threats and malware, while ensuring that Web browsing is appropriate and complies with your acceptable use policies.
Remote Online Backup, in IT Support is a method of offsite data storage in which files, folders, or the entire contents of a hard drive are regularly backed up on a remote server or computer with a network connection.
Backup Monitoring is the daily or weekly physical verification that backups were successful.
Hard Drive Data recovery in IT Support is the process of restoring data that has been lost, accidentally deleted, corrupted or made inaccessible for some reason.
Install and Setup Services
Network installation in IT Support may actually refer to a couple of things: -The creation and set up of a cabled local area network (LAN) -The creation and set up of a wireless local area network (LAN).
Remote Support in IT Support are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system.
Onsite Support in IT Support refers to a situation where an IT professional, or team of professionals come to your workplace to fix computer and IT issues or implement new IT infrastructure.
After Hours Support in IT Support refers to IT support being delivered outside normal working hours, be that on weekdays, weekends or holidays.
Standby in IT Support refers to an IT technician or other IT professional being available during certain hours of the or night for emergency IT Support.
Help Desk in IT Support refers to a service providing information and support to computer users, especially within a company.
VoIP Provider Services
VoIP is short for Voice over Internet Protocol. Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN.